Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Are your products handmade?

Yes. Every Indigo Loom piece is handcrafted by skilled artisans in India using traditional techniques, including hand block printing. Because each item is handmade, slight variations in colour and pattern are natural and make every piece truly unique.

What materials are your products made from?

Our home linen collections are crafted from 100% premium cotton. We carefully select high-quality fabrics that are soft, durable, breathable, and designed for everyday use.

What is hand block printing?

Hand block printing is a centuries-old Indian textile art where artisans use hand-carved wooden blocks to print intricate patterns onto fabric. Each colour is applied by hand, making every piece one of a kind.

How do I care for my Indigo Loom products?

To keep your linens looking their best, we recommend:

  • Hand wash separately
  • Do not bleach
  • Dry in the shade
  • Warm iron if needed

Following these care instructions helps preserve the colours and craftsmanship for years to come.

Do you ship across Australia and New Zealand?

Yes! We proudly ship our handcrafted collections across Australia and New Zealand. Shipping costs and delivery times are calculated during checkout.

Why are there slight variations in the print?

Each product is handmade using traditional techniques. Small variations in colour, print placement, and texture are part of the artisan process and add to the beauty and authenticity of every piece.

Are your products suitable for everyday use?

Absolutely. While our collections are beautifully handcrafted, they are also designed to be practical for everyday living. Our premium cotton fabrics are durable, comfortable, and made to be enjoyed daily.

What makes Indigo Loom different?

Indigo Loom is more than a home linen brand. We curate authentic handcrafted textiles that celebrate India's rich heritage while bringing timeless design into modern homes. Every purchase supports traditional craftsmanship and brings a unique story into your living space.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.